Amazon Fire Stick Remote Not Working Properly? Here Is What to Do

Sometimes the Fire Stick won’t work and you can’t think up an idea to resolve the issue because you don’t know the causes of the problems. Such as physician asks the patients for some questions and find out the causes of the disease, to eliminate the fever, you also have to look for the possible and probable causes of why the Fire Stick remote not working. Only after that you can solve the problem.
In this blog, I will tell you about the possible causes of the problem and how you can eliminate the Fire Stick remote not working issue shortly. You can also contact the Amazon Fire Stick Support if you couldn’t resolve the problem.

Examine the hardware / motherboard.

Examine your Fire TV stick carefully. The hardware of the device or the Amazon Fire Stick motherboard may be affected. This can also lead to connection problems with the Fire Stick. Listen from the experts from Amazon Fire Stick Customer Service number.


If the motherboard is faulty, it is better to consult the experts. Only they can guide you in this case with the appropriate tips. Even if the device has a warranty period, you can ask the manufacturer for replacement.
If the device is not guaranteed, do not buy a new motherboard, but a re manufactured device. That's because; the motherboards are made in China and are too expensive. Contacting the experts is therefore a wise decision.

Outdated Software

Outdated software of the Fire TV stick may also be the reason that the Fire Stick remote does not work. You must update your Fire-stick software from time to time. If the software is out of date, there are definitely problems with your Fire Stick. Call Fire Stick Support to receive the latest update.
You can check and update the software of your Fire TV stick as follows:


  • Go to the Fire TV menu.
  • Under "Settings", tap on "Device".
  • In the Info section, select the software version.
  • Now you can see the current version of your Fire Stick software.
  • If an update is available, the download will start.
  • After downloading the update, simply restart the device to install the update.

Check If the Remote Is Paired with the Fire Stick Device

Your Fire stick remote won’t be working if it is not paired with the Fire Stick device properly. You have to re-pair the remote in case you couldn’t communicate with your Fire TV device with the help of the remote.
Here is how to pair the Fire Stick remote with the fire stick device.
  1. Make sure your Fire TV device is turned on before pairing.
  2. Now connect your phone to the same Wi-Fi network your Fire Stick is connected to.
  3. Then open the Fire TV Remote app. Wait for your Fire Stick to be scanned.
  4. If your Fire Stick cannot be detected, log in to your Amazon account using your Amazon credentials. This generates a code on your TV screen.
  5. Enter this code into the Fire TV Remote App, and your Fire TV Remote App is now paired with the Fire TV Stick.
For further information on the Fire TV stick and its remote kindly visit our Fire Stick Customer Service portal. Our Fire Stick experts are capable of resolving any kind of problem related to the Fire devices.

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